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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alec Warper

February 13, 2026

5  out of  5
rating by Alec Warper
"Melissa and her team (especially Glenda!) have been fantastic with every question I've had, and have made the process of getting my first automobile insurance not only incredibly smooth, but easy on the wallet as well! I'd absolutely recommend this group to anyone, and they will have my business for years to come!"
We responded:
"Hi Alec! Thank you so much for this wonderful feedback. We (especially Glenda) work hard to provide great service to our clients. We look forward to helping you with all your insurance needs in the future !!"
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Kelsey Nagel

February 8, 2026

5  out of  5
rating by Kelsey Nagel
"Glenda at Melissa's office has been very helpful with miscellaneous questions I've had on a variety of insurance types since moving to a new state!"
We responded:
"Thank you for the 5-star review!! We appreciate your support and look forward to helping you with your insurance needs in the future. "
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Joshua Francis

February 4, 2026

5  out of  5
rating by Joshua Francis
"Friendly, prompt service and a great overall experience. The team took the time to work with me and tailor my coverage to fit my budget without sacrificing protection. Really appreciated how easy they made the process — highly recommend this office if you want knowledgeable people who actually listen and help."
We responded:
"Thank you for your kind words and five star review! We truly appreciate you taking the time to share your experience. Listening carefully and understanding our clients needs is very important to us, and we are glad we could help. We look forward to assisting you again in the future."
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Tim Carbo

January 30, 2026

5  out of  5
rating by Tim Carbo
"We've been clients of Melissa for many years and have always had a great experience. She is easy to work with and has always looked out for us. Her assistant Glenda is terrific as well."
We responded:
"Tim, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Melissa Kitowski’s Team—we are always here to help!"
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Brad Mooberry

January 20, 2026

5  out of  5
rating by Brad Mooberry
"We had an urgent need with an auto policy document to present to the DMV. Glenda and team totally came through in a rush situation even before the office was officially open. We definitely appeciate her efforts and would highly recommend Glenda and her State Farm team."
We responded:
"Thank you Brad for the 5 star review. We look forward to helping you with your insurance needs in the future. "
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k rentals

January 14, 2026

5  out of  5
rating by k rentals
"Over the many years that Melissa has been an agent we have had multiple insurance policies with her... auto, home, life, health, liability umbrellas. She has always been someone we could rely on with their fast, efficient service. Melissa and her staff have been irreplaceable and a necessity. Thank you!"
We responded:
"Thank you for the wonderful review and such positive feedback. We're grateful for your business and trust."
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Valerie

December 18, 2025

5  out of  5
rating by Valerie
"Melissa's whole team is fantastic! I transferred a couple years back from another broker after the rates on my car spiked and they couldn't explain why, and Glenda recently figured it out for me. Turns out I was paying for the uninsured motorist coverage for the whole household, which she helped transfer to my husband (who drives a lot more). After that change, the rates make a lot more sense for both cars. I should also mention that they were exceedingly patient with me while I was car shopping. I must have called a half dozen times to ask what the rates would be for a given car, but they provided the rates happily each time. So glad I made a switch!"
We responded:
"Thank you so much for your 5 star review! We appreciate your support and kind words."
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Zack

August 19, 2025

5  out of  5
rating by Zack
"I've had insurance with State Farm off and on for the last few years. Melissa and Glenda make it easy to manage insurance and answer questions without judgement. I also had an accident and had to file a home claim at one point. Both claims I had some hoops to jump through but relatively painless for a stressful situation."
We responded:
"Thank you Zack for taking the time to give us a review. As always we appreciate your business and look forward to helping you with your insurance needs in the future."
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S S

July 11, 2025

5  out of  5
rating by S S
"I had a great experience getting our new auto policy set up and saved a lot too! I worked with Glenda who was nice, responsive, and made sure all of my questions were answered. I have since worked with the office to look into home insurance and adding new vehicles and it is always a quick and easy process!"
We responded:
"Thank you so much for your 5 star review. We appreciate your business and look forward to helping you with your insurance needs in the future."
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Teri C

April 14, 2025

5  out of  5
rating by Teri C
"I really like this office. Glenda is always very quick to get me taken care of! She is very professional and nice, listened to my needs. I really appreciate the attention and care she provides me!"
We responded:
"Thank you for your 5 star review and for your positive feedback. We appreciate your business and look forward to helping with your insurance needs in the future."
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Kristina Baumer

April 7, 2025

5  out of  5
rating by Kristina Baumer
"I recently divorced and learned about Melissa and her wonderful staff through a fellow nurse. They have been patient and understanding with me and continuously answers all my questions."
We responded:
"Hi Kristina. Thank you for the 5 star review and kind comments. We look forward to helping you with your insurance needs in the future. "
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Suzanne Staiert

January 22, 2025

5  out of  5
rating by Suzanne Staiert
"Top tier agency. They are always responsive to my questions and they send suggestions to save money."
We responded:
"Thank you for your review. We appreciate your business and look forward to helping you with your insurance needs in the future."
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Michael

December 3, 2024

5  out of  5
rating by Michael
"The entire team out of this office has been nothing but fantastic. Extremely responsive and knowledgeable. Great to work with and will continue to do business with them or years to come."
We responded:
"Thank you Michael for taking the time to give us such a great review. We appreciate your business and look forward to helping you with all your insurance needs in the future. "
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bradley wedding

August 8, 2024

5  out of  5
rating by bradley wedding
"Absolutely love this office! I have dealt directly with several ladies in this office during my roughly 25 years with State Farm insurance and I have never been disappointed. They have treated all of my claims with the highest priority and have provided accurate and timely information whenever I reached out. My husband and I started a business with them recently and start to finish, the prices took less than 36 hours. We highly recommend Melissa's office as I doubt you will find a more professional or efficient insurance office."
We responded:
"Thank you so much for taking the time to give us such a nice review. We truly appreciate you and your business! We look forward to working with you on all your insurance needs in the future. It is always nice to receive such positive feedback."
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Marissa Gaertner

July 12, 2024

5  out of  5
rating by Marissa Gaertner
"Glenda has been so helpful since I became a State Farm customer. She's quick to respond and is able to help with whatever I need. It's been a smooth process every time, and I'm very happy iwth the service she's provided!"
We responded:
"Thank you Marissa for taking the time to give us a review. Glenda strives to provide the best service possible and we appreciate your feedback."
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Ermias Aregawi

July 2, 2024

5  out of  5
rating by Ermias Aregawi
"every thing is good."
We responded:
"Thank you for your 5 star review. "
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James Malone

July 1, 2024

5  out of  5
rating by James Malone
"She. Knows my name and voice , always glad to hear from me. Very pleasant joy I receive from her every time I call."
We responded:
"James thank you so much for your kind review. We always look forward to hearing from you. We also look forward to helping you with all your insurance needs in the future."
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Katrina Luna Martin

June 27, 2024

5  out of  5
rating by Katrina Luna Martin
"I am happy to recommend Glinda and her officemates. I have worked with Glenda Klinger for several years and have always been able to update policies, file claims, or get any needed information quickly and efficiently. She's always accessible by phone or email and she has a great response time. She always leaves notifications and alternate contacts for when she is out of office too. Great representative at a great agency!"
We responded:
"Thank you Katrina. We greatly appreciate your review and your business and look forward to helping you in the future."
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Elliot Buller

June 10, 2024

5  out of  5
rating by Elliot Buller
"Glenda and Melissa were extremely helpful when buying a home insurance policy! Glenda always followed through when she said she would. It's been such a pleasure to work with them that I switched my auto insurance over as well."
We responded:
"Thank you Elliot for such a nice review. We strive to provide the best service we can and look forward to helping with all your insurance needs in the future. "
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MJP Pepper

May 28, 2024

5  out of  5
rating by MJP Pepper
"Excellent State Farm agent and wonderful responsive staff. Great communication and always ready to meet customer’s needs. Highly recommend!"
We responded:
"Thank you so much for taking the time to give us such a nice review. We appreciate your business and look forward to helping you in the future. "
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Jennifer T

May 16, 2024

5  out of  5
rating by Jennifer T
"We have been a part of Melissa and Glenda's State Farm team for over 10 years. They have always provided us with exceptional service. Whether it be adding a new policy, finding the best rate, or providing help/reassurance during difficult events like car accidents or hail damage they have always provided consistent support. We are very grateful for their partnership over the years!"
We responded:
"Jennifer. Thank you so much for your 5 star review and kind words. We look forward to helping you with all your insurance needs in the future. "
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Sarah Ferguson

April 26, 2024

5  out of  5
rating by Sarah Ferguson
"They have been very helpful with quotes for auto insurance and great service for renters insurance. The prices are reasonable and the service continues to be excellent and fast."
We responded:
"Thank you Sarah for your 5 star review. We look forward to helping you with your auto insurance and renters' insurance needs in the future. We appreciate your business. "
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Amber Plush

April 22, 2024

5  out of  5
rating by Amber Plush
"I’ve been in contact with Glenda for my renters insurance for the past 3 years. She’s really kind and makes it so easy to update renewals and cards over email!"
We responded:
"Thank you for trusting us with your renter's insurance need's. We greatly appreciate your business and your 5 star review."
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Jack Davoll

April 16, 2024

5  out of  5
rating by Jack Davoll
"Melissa Kitowski was awesome to work with. Her knowledge and experience was professional and will use for all future insurance needs-thanks Melissa"
We responded:
"Thank you for your 5 star review. We look forward to helping you with your insurance needs in the future. We appreciate your business!"
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lily br

April 2, 2024

5  out of  5
rating by lily br
"Glenda is amazing. She is always on top of things. I requested to add a new car to my policy and she has the quote first thing in the morning. Great service all the time."
We responded:
"Thank you Lily for such a great review. Glenda puts 110% in everyday to provide your customers with the best service possible. We appreciate your feedback. "