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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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bradley wedding

August 8, 2024

5  out of  5
rating by bradley wedding
"Absolutely love this office! I have dealt directly with several ladies in this office during my roughly 25 years with State Farm insurance and I have never been disappointed. They have treated all of my claims with the highest priority and have provided accurate and timely information whenever I reached out. My husband and I started a business with them recently and start to finish, the prices took less than 36 hours. We highly recommend Melissa's office as I doubt you will find a more professional or efficient insurance office."
We responded:
"Thank you so much for taking the time to give us such a nice review. We truly appreciate you and your business! We look forward to working with you on all your insurance needs in the future. It is always nice to receive such positive feedback."
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Marissa Gaertner

July 12, 2024

5  out of  5
rating by Marissa Gaertner
"Glenda has been so helpful since I became a State Farm customer. She's quick to respond and is able to help with whatever I need. It's been a smooth process every time, and I'm very happy iwth the service she's provided!"
We responded:
"Thank you Marissa for taking the time to give us a review. Glenda strives to provide the best service possible and we appreciate your feedback."
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S S

July 3, 2024

5  out of  5
rating by S S
"I had a great experience getting our new auto policy set up and saved a lot too! I worked with Glenda who was nice, responsive, and made sure all of my questions were answered. It was a smooth process and I highly recommend this agency!"
We responded:
"Thank you so much for your 5 star review. We appreciate your business and look forward to helping you with your insurance needs in the future."
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Ermias Aregawi

July 2, 2024

5  out of  5
rating by Ermias Aregawi
"every thing is good."
We responded:
"Thank you for your 5 star review. "
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James Malone

July 1, 2024

5  out of  5
rating by James Malone
"She. Knows my name and voice , always glad to hear from me. Very pleasant joy I receive from her every time I call."
We responded:
"James thank you so much for your kind review. We always look forward to hearing from you. We also look forward to helping you with all your insurance needs in the future."
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Katrina Luna Martin

June 27, 2024

5  out of  5
rating by Katrina Luna Martin
"I am happy to recommend Glinda and her officemates. I have worked with Glenda Klinger for several years and have always been able to update policies, file claims, or get any needed information quickly and efficiently. She's always accessible by phone or email and she has a great response time. She always leaves notifications and alternate contacts for when she is out of office too. Great representative at a great agency!"
We responded:
"Thank you Katrina. We greatly appreciate your review and your business and look forward to helping you in the future."
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Elliot Buller

June 10, 2024

5  out of  5
rating by Elliot Buller
"Glenda and Melissa were extremely helpful when buying a home insurance policy! Glenda always followed through when she said she would. It's been such a pleasure to work with them that I switched my auto insurance over as well."
We responded:
"Thank you Elliot for such a nice review. We strive to provide the best service we can and look forward to helping with all your insurance needs in the future. "
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MJP Pepper

May 28, 2024

5  out of  5
rating by MJP Pepper
"Excellent State Farm agent and wonderful responsive staff. Great communication and always ready to meet customer’s needs. Highly recommend!"
We responded:
"Thank you so much for taking the time to give us such a nice review. We appreciate your business and look forward to helping you in the future. "
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Jennifer T

May 16, 2024

5  out of  5
rating by Jennifer T
"We have been a part of Melissa and Glenda's State Farm team for over 10 years. They have always provided us with exceptional service. Whether it be adding a new policy, finding the best rate, or providing help/reassurance during difficult events like car accidents or hail damage they have always provided consistent support. We are very grateful for their partnership over the years!"
We responded:
"Jennifer. Thank you so much for your 5 star review and kind words. We look forward to helping you with all your insurance needs in the future. "
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Sarah Ferguson

April 26, 2024

5  out of  5
rating by Sarah Ferguson
"They have been very helpful with quotes for auto insurance and great service for renters insurance. The prices are reasonable and the service continues to be excellent and fast."
We responded:
"Thank you Sarah for your 5 star review. We look forward to helping you with your auto insurance and renters' insurance needs in the future. We appreciate your business. "
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Amber Plush

April 22, 2024

5  out of  5
rating by Amber Plush
"I’ve been in contact with Glenda for my renters insurance for the past 3 years. She’s really kind and makes it so easy to update renewals and cards over email!"
We responded:
"Thank you for trusting us with your renter's insurance need's. We greatly appreciate your business and your 5 star review."
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Jack Davoll

April 16, 2024

5  out of  5
rating by Jack Davoll
"Melissa Kitowski was awesome to work with. Her knowledge and experience was professional and will use for all future insurance needs-thanks Melissa"
We responded:
"Thank you for your 5 star review. We look forward to helping you with your insurance needs in the future. We appreciate your business!"
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lily br

April 2, 2024

5  out of  5
rating by lily br
"Glenda is amazing. She is always on top of things. I requested to add a new car to my policy and she has the quote first thing in the morning. Great service all the time."
We responded:
"Thank you Lily for such a great review. Glenda puts 110% in everyday to provide your customers with the best service possible. We appreciate your feedback. "
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Cecilia Salazar

February 2, 2024

5  out of  5
rating by Cecilia Salazar
"Excellent customer support. The communication was excellent ,whether on the phone or via email ,Melissa took time to explain and go over all my questions Thank you"
We responded:
"We can't thank you enough for taking the time to give us such a nice review. We appreciate you and your business and look forward to helping you with all your insurance needs in the future."
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Joe

January 30, 2024

5  out of  5
rating by Joe
"Been using Melissa and state farm for years. They are always helpful and quick to respond."
We responded:
"Thank you for your 5 star review. We look forward to helping you in the future with all you insurance needs and appreciate your business."
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S

January 5, 2024

5  out of  5
rating by S
"Melissa is awesome! I switched to her from another State Farm agent after the other agent was unwilling to take the time to straighten out the mess that she and State Farm made of my policies. Melissa not only fixed the issues, but also identified ways to reduce my premiums by close to a thousand dollars per year and get me a refund of several hundred dollars for premium payments I and my adult children should not have had to pay. I can't recommend Melissa enough. She has the knowledge, and is willing to put in the time, necessary to get you the lowest premiums possible, and knows how to navigate the byzantine State Farm universe. Switch to Melissa and you will be happy you did so."
We responded:
"Thank you so much for such a detailed and nice review. We strive to provide the best service possible and look forward to helping you with your insurance needs in the future. We appreciate your business and loyalty!"
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S. Trujillo

December 11, 2023

5  out of  5
rating by S. Trujillo
"Melissa and her team are the best! I’ve had them for years now for several different kinds of insurance."
We responded:
"Hi Sunshine. Thank you so much for your 5 star review and for your continued loyalty. "
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Teri C

November 12, 2023

5  out of  5
rating by Teri C
"I recently had to change my coverage and Glenda was very quick to get it taken care of! She was very professional and nice, listened to my needs. I really appreciate the attention and care she gave me!"
We responded:
"Thank you for your 5 star review and for your positive feedback. We appreciate your business and look forward to helping with your insurance needs in the future."
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Ron Lewis

November 7, 2023

5  out of  5
rating by Ron Lewis
"As a Customer over the past 15 years I am extremely happy with Melissa's State Farm office. I have always received outstanding service and they are extremely responsive!!!!"
We responded:
"Thank you for providing us with a 5 star review and for your continued loyalty to my office and State Farm. We appreciate your business and look forward to helping you with your insurance needs in the future. Melissa"
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Patricia Escamilla

November 6, 2023

5  out of  5
rating by Patricia Escamilla
"The friendliest, helpful and knowledgeable agency you will find. They are so prompt with responses to your questions."
We responded:
"Thank you so much for taking the time to give us a 5 star review. We appreciate your business and look forward to helping you with your insurance needs in the future."
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Luke Miskol

October 23, 2023

5  out of  5
rating by Luke Miskol
"Been with them for 17 years. Always been there for us. I’m not changing insurance companies no matter what I hear on TV"
We responded:
"Thank you Luke. What a great compliment! We look forward to helping you with your insurance needs in the future."
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Patrick

October 16, 2023

5  out of  5
rating by Patrick
"All individuals working in this office are simply amazing! Each one is very knowledgeable and courteous when helping you. They ask questions, listen to your concerns and situation and try to help you every step of the way to fit a policy or whatever you may need and what and how you want it. Best price around for my plan but the service is unheard of nowadays, its actual REAL service! I have never had anyone care or listen to me as much as they have. If only the rest of the customer service industry would take and use them as an example, so many more people would be happy and content with everything... Thank you for all that you do, keep up the outstanding and amazing work!!!"
We responded:
"Thank you so much for your 5 Star review and for all the positive feedback. It is a great compliment. We look forward to helping you with all your insurance needs in the future. "
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Jon Goldberg

October 4, 2023

5  out of  5
rating by Jon Goldberg
"Fabulous service, always looks to save us money, and kind and quick service!"
We responded:
"Hi Jon, Thank you for the 5 Star review. We appreciate you taking the time and look forward to working with you in the future."
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P Howland

October 4, 2023

5  out of  5
rating by P Howland
"I've been with Melissa for years and they've consistently provided reliable and efficient service when it comes to handling my insurance needs. Everyone in the office is always accessible and responsive, but especially Glenda. Whether I had a simple question or needed to make adjustments to my policies, she was only an email away. This level of accessibility is rare in the insurance industry, and it's one of the reasons I have remained a client."
We responded:
"Thank you so much for taking the time to compliment us with such a great review. We work hard to provide the best service we can and appreciate your feedback. We look forward to helping you with your insurance needs in the future. Thank you again!"
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SuckaFree 719er

September 30, 2023

5  out of  5
rating by SuckaFree 719er
"Great Office!!! Use this office for the multiple Auto Policies, home policy and business policy. Always knowledgeable and helpful. Glenda is great!!!"
We responded:
"Thank you so much for taking the time to give us a 5 star review. We appreciate your loyalty and look forward to helping you with your insurance needs in the future. I agree. Glenda is great!!"